Telephone Skills Training


Top 10 Professional Telephone Skills – UK

As many as 80% of today’s generation sleep with their phones at night, but when it comes to talking over the phone professionally, most cannot do it, a research reveals.[i] Providing service over the phone requires special skills. A professional telephone operator needs to master their voice, telephone etiquette and problem solving skills to overcome […]

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Top 10 Professional Telephone Skills – UK


PD Training Signature Series – Professional Telephone Skills

PD Training (PDT) is dedicated to providing the most effective adult learning experiences for individuals, teams and organisations across Australia and the world! To succeed in this mission, we have re-developed our most popular courses, branded with our Signature Series banner, and have now launched them into the marketplace. The Professional Telephone Skills Training Course is one of our […]

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PD Training Signature Series – Professional Telephone Skills


Professional Telephone Skills Training – Manhattan, Miami

Communicating over the phone requires a completely different set of communication skills because the people conversing cannot see each other. By using the Professional Telephone Skills Training Course delivered by pdtraining in Manhattan, Miami, you develop skills to handle professional calls masterfully. Even though many of us believe that our body language does not play […]

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Professional Telephone Skills Training – Manhattan, Miami


Professional Telephone Skills Course: How to Deal with Angry Clients over the Phone – Manhattan

When we are faced with an angry person, most times we do not know how to handle the situation. To handle professional calls expertly, consider participating in Professional Telephone Skills Training Course from pdtraining delivered in Manhattan and other cities. Some of us either react to an angry person or try to escape. To understand […]

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Professional Telephone Skills Course: How to Deal with Angry Clients over the Phone – Manhattan