Top 10 Professional Telephone Skills – UK

As many as 80% of today’s generation sleep with their phones at night, but when it comes to talking over the phone professionally, most cannot do it, a research reveals.[i] Providing service over the phone requires special skills. A professional telephone operator needs to master their voice, telephone etiquette and problem solving skills to overcome […]

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Top 10 Professional Telephone Skills – UK


Signature Series – Advanced Skills for Elite Personal Assistants (PA’s) and Executive Assistants (EA’s) – UK

Personal Assistants face many challenges at work on a daily basis. According to a survey by Criterion, an independent research organisation, maintaining a healthy work-life balance, time management and communication are among the primary challenges personal assistants face in the workplace.[i] Also, the job requires coping with new tasks every day and managing difficult people. […]

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Signature Series – Advanced Skills for Elite Personal Assistants (PA’s) and Executive Assistants (EA’s) – UK


Productive People Advantage Summary

In collaboration with our clients, trainers, participants across the globe and our research & development partners (The OrgDev Institute and Leading Dimensions Consulting), PD Training has developed Productive People Advantage (PPA), designed for the needs of today to prepare your people and organisation to have a sustainable advantage tomorrow. PD Training’s new signature series program […]

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Productive People Advantage Summary


What is the Productive People Advantage?

PD Training’s new signature series program – Productive People Advantage, is the most innovative professional development course PDT has ever assembled. We have brought together our best activity-based learning, incorporated industry leading practical workplace tools and leveraged our unique partnership with the LDP psychometric profiling tool. With this new program we are striving to equip participants with […]

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What is the Productive People Advantage?