Human Resources


PPA – Resilience and You

The Productive People Advantage Program is PD Training’s newest addition to the already extensive catalogue of industry leading professional development training courses. The PPA difference is in its development process. In conjunction with our industry partners, the OrgDev Institute and the LDP Consulting Group, we drastically changed how the course was written and what we […]

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PPA – Resilience and You


Top 10 Skills for Building Assertiveness & Self Confidence – UK

Low self-confidence impacts both our personal and professional life. In several studies conducted between 2005 and 2007, University of Florida professor Timothy Judge found that people with high core self evaluations or positive self-concepts had increased levels of job satisfaction, better job performance, higher income, higher work motivation, and reduced stress and burnout.[i] That converts […]

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Top 10 Skills for Building Assertiveness & Self Confidence – UK


Top 10 Professional Telephone Skills – UK

As many as 80% of today’s generation sleep with their phones at night, but when it comes to talking over the phone professionally, most cannot do it, a research reveals.[i] Providing service over the phone requires special skills. A professional telephone operator needs to master their voice, telephone etiquette and problem solving skills to overcome […]

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Top 10 Professional Telephone Skills – UK


Productive People Advantage Summary

In collaboration with our clients, trainers, participants across the globe and our research & development partners (The OrgDev Institute and Leading Dimensions Consulting), PD Training has developed Productive People Advantage (PPA), designed for the needs of today to prepare your people and organisation to have a sustainable advantage tomorrow. PD Training’s new signature series program […]

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Productive People Advantage Summary