Top 10 Skills in Negotiation – UK


According to a study at Harvard, 80% negotiators adopt an erroneous strategy in negotiation.[i] They size up the other party at the negotiation table and create their strategy from there. Only 20% of negotiators use an assertive approach where they have a clear idea of their goals and how much they are willing to compromise.[i] To lead a negotiation requires a set of skills. Here are the top 10 skills that will help you to master negotiation.

 

1  

Negotiation Technique

 

 

Prepare, identify mutual gain, bargain and reach the final agreement

 

2  

Assertiveness

 

 

Be assertive and let the other party follow your lead

 

3  

Communication

 

 

Communicate with clarity and confidence

 

4  

Body Language

 

 

Use positive body language while decoding the body language of the other party

 

5  

Conflict Resolution

 

 

Know the techniques to identify the root of the problem, your options and reach the right decision

 

6  

Active Listening

 

 

Listen actively to estimate the needs of the other party correctly

 

7  

Emotional Intelligence

 

 

Don’t let your emotional triggers hurt you. Learn how to control your emotions and understand other’s feeling to lead, influence and persuade

 

8  

Constructive Criticism

 

 

Sandwich the negative between two positives to lead criticism towards a positive outcome

 

9  

Creative Problem Solving

 

 

Find solutions to problems by gathering information, generating solutions, analysing and reaching the best possible solution

 

10  

Managing Difficult Conversations

 

 

Use active listening, questions, distractions, postponement and persuasion when managing difficult conversations

 

 

Sources

 

[i] http://thenegotiationblog.com/2011/08/19/an-interesting-negotiation-statistic/

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